Frequently Asked Questions
What makes Threadner T-shirts premium?
Our T-shirts are made from high-quality fabrics like Supima cotton and acid-washed cotton, offering unmatched comfort, durability, and a luxe feel. Each design is carefully crafted to reflect moods, emotions, and self-expression — making every piece truly unique.
Are the T-shirts oversized?
Yes! Most of our collections feature an oversized fit for relaxed comfort and a bold, contemporary look. Refer to our size chart on each product page for exact measurements.
Will the acid-washed color fade over time?
The acid-washed finish is designed to give a vintage, worn-in look. With proper care (cold wash, gentle cycle, inside-out drying), the color stays beautifully intact over time.
How do I track my order?
Once your order is confirmed and shipped, you’ll receive a tracking link via email or SMS. For any updates, you can also reach us at orders@threadner.com.
How long does delivery take?
Orders are typically delivered within 4–7 business days across India. Remote areas may take a little longer.
What is your return policy?
We accept returns and exchanges within 7 days of delivery, provided the product is unworn, unwashed, and in original packaging. Drop us an email at returns@threadner.com with your order ID to get started.
Can I exchange a size?
Yes! If your size doesn’t fit right, we’re happy to arrange an exchange. Just make sure the item is in original condition when you send it back.
What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and COD (Cash on Delivery) in most locations.
Who do I contact for support?
For any help, reach out to us at support@threadner.com or call/WhatsApp us on +91 96259 55766 (Mon–Sat | 10 AM – 6 PM IST).
Who creates the designs at Threadner?
Every design is either created in-house or in collaboration with select designers aligned with our brand values — mood-driven, expressive, and original. We never resell stock art.
Do you take custom/corporate orders?
Yes, we do! If you’re a company looking for premium custom-printed T-shirts, reach out to us via support@threadner.com — we’ll be happy to collaborate.