Privacy Policy and Terms & Conditions
Privacy Policy
At Threaded, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our online store.
Information We Collect:
- Personal Information: When you purchase from our store, we collect personal information such as your name, email address, shipping address, and payment details.
- Non-Personal Information: We may collect non-personal information, such as your browser type, IP address, and browsing patterns, to enhance your shopping experience.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfil your orders, including sending you order confirmations and shipping updates.
- Communication: We may use your email address to send you promotional offers, updates, and newsletters. You can opt-out of these communications at any time.
- Improving Our Services: We use non-personal information to analyze website usage and improve our products and services.
Data Security:
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies:
Our website uses cookies to enhance your shopping experience. Cookies are small files stored on your device that help us recognize you and personalize your experience.
Third-Party Services:
We may share your information with trusted third-party service providers who assist us in operating our website and processing payments. These third parties are obligated to protect your information.
Your Rights:
You have the right to access, correct, or delete your personal information.
Terms & Conditions
Introduction
By accessing or using the Threaded website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our website.
Product Information
We strive to provide accurate descriptions and images of our products. However, colours and sizes may vary slightly due to screen settings and production processes.
Pricing and Payment
All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. We accept various payment methods, including credit/debit cards and digital wallets.
Order Acceptance
Once you place an order, you will receive an order confirmation email. However, acceptance of your order is subject to our verification and availability of the products.
Intellectual Property
All content on our website, including images, logos, and text, is the property of Threaded and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from your use of our website will be subject to the jurisdiction of the courts in [City, India].
Shipping Policy
Order Processing
All orders placed on our website are processed within 1-2 business days. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Shipping Locations
Currently, we ship only within India. We are working on expanding our shipping services internationally.
Shipping Charges
- Standard Shipping: We offer standard shipping across India. Shipping charges will be calculated at checkout based on your location and the weight of your order.
- Free Shipping: We reserve the right to offer free shipping on select orders at our discretion.
Delivery Time
Delivery times vary based on your location. Standard shipping typically takes 3-7 business days from the date of dispatch. Please note that delivery times may be extended during peak seasons or due to unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our shipping partner's website.
Shipping Delays
While we strive to ensure timely delivery, there may be delays due to factors beyond our control, such as weather conditions or logistical challenges. We appreciate your understanding and patience.
Shipping Address
Please ensure that your shipping address is accurate and complete when placing an order. Threaded is not responsible for orders delivered to incorrect or incomplete addresses.